Privacy Policy

Effective Date: 09/01/2025

Welcome to Kaisz! Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our multivendor marketplace platform. By accessing or using Kaisz, you agree to the terms outlined below.

1. Information We Collect

a. Information You Provide

  • Account Registration: When you create an account, we collect your name, email address, phone number, and password.
  • Order Details: Information such as shipping address, payment details, and order history.
  • Vendor Information: For sellers, we collect business details, tax identification numbers, and bank account information for payments.

b. Automatically Collected Information

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, time spent on the platform, and interactions with products or features.
  • Cookies: Small files used to improve your browsing experience, remember preferences, and track activity.

c. Third-Party Data

We may collect data from third-party sources, such as social media accounts or payment processors, if you link them to your Kaisz account.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders.
  • Facilitate communication between buyers and sellers.
  • Manage and verify seller accounts.
  • Provide customer support.
  • Improve the platform’s performance and user experience.
  • Send promotional emails or notifications (you can opt out anytime).
  • Ensure compliance with legal and regulatory requirements.

3. Information Sharing and Disclosure

a. With Vendors

When you place an order, necessary details (e.g., shipping address) are shared with the respective vendor to fulfill your request.

b. Service Providers

We may share your data with third-party providers who help us with payment processing, logistics, customer support, and analytics.

c. Legal Compliance

We may disclose your information if required to comply with legal obligations, such as court orders or regulatory authorities.

d. Business Transfers

In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Provide personalized recommendations.
  • Track platform performance and analyze traffic.

You can manage or disable cookies in your browser settings, but some features of Kaisz may not function properly without them.

5. Data Security

We implement advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

As a user of Kaisz, you have the right to:

  • Access and update your personal information.
  • Request the deletion of your data (subject to legal obligations).
  • Opt out of marketing communications.
  • Restrict the processing of your information in certain circumstances.

To exercise your rights, contact us at [email protected].

7. Third-Party Links

Our platform may include links to third-party websites or services. Kaisz is not responsible for the privacy practices of these external sites, and we encourage you to review their policies.

8. Children’s Privacy

Kaisz is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us:
📧 Email: [email protected]
📞 Phone: +92 333 6969 599

Thank you for trusting Kaisz. Your privacy is our priority.