Refund and Returns Policy

Order on Qisstapy will never be returned Or Refund
In case of return, you will have to pay delivery charges to us.

If there is any defect in the product, the claim will be given to you within 10 days. claim will be given only once time.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded


Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Additional non-returnable items:

Please do not send your purchase back to the manufacturer.


*Return policy is simple.

The product must be in its original condition.

If you receive an electronic item in damaged/ broken, expired condition, or any product that does not match its description, you can return it within 24 hours for replacement/exchange.

For complaints, contact us through the official phone number or place an email at [email protected]

[email protected]

If you failed to contact us through phone number then must drop an email to us within the time limit.

For complaints, you have to mention your order number and the proper reason for returning the product.

Refund policy

The amount of any product will not be returned.

Your faulty product will be replaced with a new one within a couple of days.

You can also get a voucher for that amount and buy any other product using that voucher.

To get a voucher you must have to contact us


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.



We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {[email protected]} and send your item to: {plz call 0333 69 69 599}.

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Contact us at {03336969599} for questions related to refunds and returns.